Shipping Policy

Welcome to PrepKart Styles — a fashion brand operated under the trade name PREPKART EDUTECH PRIVATE LIMITED.
This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing

All orders are processed within 1–3 business days after confirmation.
Orders are not processed on Sundays or public holidays.
Once your order is shipped, you will receive a confirmation email/SMS with tracking details.

2. Shipping Charges

Shipping charges are calculated at checkout based on your location and order value.
We may offer free shipping on selected products or promotional offers.
Any applicable shipping fee will be clearly displayed before payment.

3. Delivery Time

Estimated delivery timelines:

Metro Cities: 3–5 business days
Other Cities & Towns: 5–8 business days
Remote Areas: 7–10 business days

Note: Delivery timelines may vary due to unforeseen circumstances such as weather conditions, logistics delays, or government restrictions.

4. Shipping Partners

We work with reliable courier partners to ensure safe and timely delivery of your orders.
Once shipped, the responsibility of delivery lies with the logistics partner.

5. Order Tracking

After dispatch, you will receive a tracking link via email/SMS.
You can track your order in real-time using the provided link.
For assistance, contact us at business@prepkartstyles.com.

6. Delivery Attempts

Our courier partners will attempt delivery 2–3 times.
If the package is undelivered due to incorrect address, unavailability, or refusal, it may be returned to us.
Re-shipping charges may apply in such cases.

7. Address & Contact Accuracy

Please ensure your shipping address and contact details are correct at checkout.
PrepKart Styles will not be responsible for delays or losses due to incorrect information provided by the customer.

8. Delayed or Lost Shipments

While we strive to deliver on time, delays may occur due to external factors.
In case your order is significantly delayed or lost, please contact us, and we will assist in resolving the issue promptly.

9. Damaged or Tampered Packages

If you receive a package that appears damaged or tampered, please do not accept it.
Contact us immediately at business@prepkartstyles.com with your order details.

10. International Shipping

Currently, we do not offer international shipping (unless specified otherwise).

11. Contact Us

For shipping-related queries, reach out to us:

PrepKart Styles
(A Brand of PREPKART EDUTECH PRIVATE LIMITED)
📧 business@prepkartstyles.com
📞 8340607176
🌐 www.prepkartstyles.com
📍 Third Floor, Holding No. 518, Narayani Sadan, Vijay Singh Lane, Patna, Patna, Bihar, 800003